In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front line staff only.
To get the qualification linked to vehicle immobiliser licensing you will need to attend a two part training course and take and pass two exams. The course may be delivered over 5 days or during weekends and/or evening sessions.
Course Content
Part 1 - The Role and Responsibilities of the Vehicle Immobiliser (21 hours)
- Introduction to Wheel Clamping and Removals
- Introduction to the History of the Service; the Clamp and Relevant Legislation (Private Security Industry Act 2001)
- Signs, Lines and Enforcement Vehicles
- Vehicle Registration Marks
- Health and Safety
- When to Clamp and When to Remove Vehicles
- Vehicle Tow-away
- Completing Paperwork
- Practical Case Studies (Clamping, Removal and Paperwork)
- Use of Photography
- The Payment Process
- Procedures for Start and End of Shift
- Radio Operations
- Discretionary Parking
- Standards of Behaviour for Vehicle Immobilisers and Customer Care
- Equal Opportunities
- The Appeals Procedure
Part 2 - Communication Skills and Conflict Management (14 hours)
- Avoiding Conflict and Reducing Risk
- Defusing Conflict
- Resolving Conflict
- Post-incident Considerations and Learning from Conflict
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Exemption and Part-exemption Arrangements
If you already have some form of qualification in vehicle immobilisation or other parking enforcement related activities it may mean that you are exempt from Part 1 of the SIA approved training (please contact Edexcel on 0870 240 9800 to discuss this). However, all candidates must attend and pass Part 2.
Please note: It is important to ensure that training remains current. Therefore, qualifications allowing exemption from the SIA approved training must be no more than three years old, except where otherwise stated.
Overseas Qualifications
If you hold a qualification in security or a security-related discipline which was obtained overseas you may be exempt from part of the SIA approved training.
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